Shipping

Please allow 5–10 business days for order processing and verification, and an additional 3–7 business days for delivery. Orders may experience delays due to unforeseen circumstances such as high order volume, weather conditions, or carrier issues. You will receive an order confirmation email once your purchase has been successfully placed.
Additional email notifications will be sent once your order has shipped and again once it has been delivered.

Processing

Orders placed Monday-Friday after 5PM EST will be processed the next business day. Orders placed after 5PM EST on Fridays, or during the weekend, will be processed the next business day.

*For any national weather delays, please allow 1 additional business day for processing.

Refund Policy

WE ALLOW RETURNS 7 DAYS AFTER YOUR PURCHASE HAS BEEN DELIVERED. WE ONLY ALLOW REFUNDS IN THE FORM OF STORE CREDIT, NO EXCEPTIONS.

Exchange Policy

The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, in its original packaging and accompanied by its original tags. Proof of purchase is required for all exchanges; no exceptions.

All exchanges must be authorized by us before exchanging merchandise. Simply contact our Customer Support team by emailing soleboyapparel@gmail.com within 7 business days of the order's delivery date. If authorized, domestic orders will be provided a prepaid shipping label if, and only if, there was a store error.

After receiving the merchandise, we require up to 5 business days to process the exchange.

Please Note: Merchandise returned damaged or without authorization may be rejected and sent back to the customer at the discretion of SoleBoy Apparel. Underwear, swimwear, and other merchandise marked final sale cannot be exchanged. Original shipping fees are not refundable. Customer will be responsible for providing their own return label unless they were sent the wrong item(s). (Store Error)

We currently do not accept exchanges for international orders.